A person working in Customer Service and Call Center in Prince Edward Island typically earns around 74,900 CAD. Salaries range from 27,800 CAD (lowest average) to 154,000 CAD (highest average, actual maximum salary is higher).
The provided figure represents the median compensation that encompasses housing, transportation, and other perks. The salaries within the Customer Service and Call Center domain in Prince Edward Island exhibit significant discrepancies across various professions. In case you seek information about the remuneration of a specific position, please refer to the salaries listed below for respective job titles.
| Job Title | Average Salary |
| Customer Service and Call Center | |
| Account Representative | 48,900 CAD |
| Account Service Representative | 47,200 CAD |
| Business Support Specialist | 66,400 CAD |
| Call Center Advisor | 50,600 CAD |
| Call Center Duty Manager | 66,800 CAD |
| Call Center Manager | 134,000 CAD |
| Call Center Quality Analyst | 80,300 CAD |
| Call Center Representative | 37,900 CAD |
| Call Center Scheduler | 44,200 CAD |
| Call Center Scheduling Manager | 65,600 CAD |
| Call Center Supervisor | 55,800 CAD |
| Call Center Team Leader | 68,800 CAD |
| Call Center Technology Specialist | 79,000 CAD |
| Chatbot Copywriter | 65,600 CAD |
| Chatbot Deployment Specialist | 73,100 CAD |
| Chatbot Marketing Specialist | 94,600 CAD |
| Chief Customer Experience and Success Officer | 161,000 CAD |
| Client Engagement Specialest | 74,900 CAD |
| Client Executive | 57,100 CAD |
| Client Liaison Officer | 38,500 CAD |
| Client Relations Manager | 146,000 CAD |
| Client Relationship Executive | 122,000 CAD |
| Client Relationship Manager | 143,000 CAD |
| Client Service Analyst | 80,600 CAD |
| Client Service Representative | 38,900 CAD |
| Client Strategy Specialist | 84,100 CAD |
| Contracts Specialist | 64,300 CAD |
| Customer Care Officer | 38,700 CAD |
| Customer Care Representative | 39,800 CAD |
| Customer Center Supervisor | 47,400 CAD |
| Customer Experience Analyst | 48,000 CAD |
| Customer Experience Manager | 137,000 CAD |
| Customer Experience Specialist | 87,500 CAD |
| Customer Feedback and Insights Analyst | 93,000 CAD |
| Customer Fulfillment Specialist | 81,600 CAD |
| Customer Insights Analyst | 87,600 CAD |
| Customer Journey Analyst | 110,000 CAD |
| Customer Problem Manager | 89,400 CAD |
| Customer Relations Manager | 135,000 CAD |
| Customer Relations Specialist | 80,400 CAD |
| Customer Relationship Management Implementation Consultant | 138,000 CAD |
| Customer Retention Specialist | 116,000 CAD |
| Customer Sales Representative | 38,600 CAD |
| Customer Sales Support | 41,100 CAD |
| Customer Service Administration | 50,200 CAD |
| Customer Service Advisor | 91,100 CAD |
| Customer Service Agent | 41,400 CAD |
| Customer Service Associate | 38,900 CAD |
| Customer Service Coordinator | 46,100 CAD |
| Customer Service Country Manager | 157,000 CAD |
| Customer Service Executive | 97,900 CAD |
| Customer Service Manager | 145,000 CAD |
| Customer Service Officer | 40,300 CAD |
| Customer Service Operations Manager | 148,000 CAD |
| Customer Service Quality Assurance Analyst | 134,000 CAD |
| Customer Service Representative | 38,700 CAD |
| Customer Service Sales Support | 38,700 CAD |
| Customer Service Specialist | 41,300 CAD |
| Customer Service Supervisor | 62,400 CAD |
| Customer Service Team Leader | 88,900 CAD |
| Customer Service Trainer | 74,800 CAD |
| Customer Service Working Supervisor | 65,800 CAD |
| Customer Solutions Representative | 87,800 CAD |
| Customer Success Manager | 134,000 CAD |
| Customer Success Specialist | 84,000 CAD |
| Customer Support Agent | 40,200 CAD |
| Dispute Resolution Specialist | 70,600 CAD |
| Field Service Representative | 42,900 CAD |
| Guest Relations Officer | 30,300 CAD |
| Guest Service Agent | 32,400 CAD |
| Inbound Call Center Representative | 39,700 CAD |
| Inbound Sales Representative | 39,200 CAD |
| Internet Banking Supervisor | 131,000 CAD |
| Lead Administrator | 85,800 CAD |
| Live Chat Agent | 49,300 CAD |
| Logistics Coordinator | 45,700 CAD |
| Onboarding Specialist | 87,800 CAD |
| Operations Support Manager | 124,000 CAD |
| Real Time Analyst | 82,200 CAD |
| Regional Account Manager | 137,000 CAD |
| Remote Customer Service Representative | 56,500 CAD |
| Remote Customer Support Agent | 57,900 CAD |
| Service Administrator | 62,700 CAD |
| Service Delivery Manager | 130,000 CAD |
| Service Writer | 33,300 CAD |
| Social Media Customer Support Specialist | 77,500 CAD |
| Sourcing Assistant | 29,000 CAD |
| Telephone Operator | 30,800 CAD |
| User Experience Researcher | 91,600 CAD |
| Vendor Administration Specialist | 50,000 CAD |
| Voice Of The Customer Analyst | 74,100 CAD |
| Workforce Manager | 87,500 CAD |
Salaries in Customer Service and Call Center in Prince Edward Island range from 27,800 CAD (starting average salary) to 154,000 CAD (maximum average salary, actual maximum is higher). To clarify, the number presented is not the legally mandated minimum wage. Rather, it represents the lowest figure reported in a salary survey that involved thousands of participants and professionals from across the entire country.
The median income in the field of Customer Service and Call Center is 69,200 CAD, implying that half of the workforce in Prince Edward Island earns less than this figure, and the other half earns more. It represents the central value of salaries. As a rule of thumb, you would prefer to be part of the group earning above the median wage, situated on the right-hand side of the salary distribution chart.
Two values that are highly correlated with the median are the 25th and 75th percentiles. By examining the salary distribution diagram, it is possible to determine that 25% of individuals employed in Customer Service and Call Center in Prince Edward Island earn less than 53,300 CAD, while 75% of them earn more. Additionally, the diagram reveals that 75% of individuals earn less than 84,500 CAD, while 25% earn more than that.
Data was regrouped into brackets to provide a better understanding of what salaries can be expected. This approach was deemed more accurate than relying solely on the average salary, as it offers greater insights into the distribution of salaries in the field of Customer Service and Call Center in Prince Edward Island. The analysis revealed that roughly 65% of all reported salaries fell within the range of 38,700 CAD to 67,000 CAD. Approximately 20% of salaries were below the 38,700 CAD mark, while 10% ranged from 67,000 CAD to 79,900 CAD. Only 5% of individuals earned a gross salary of 79,900 CAD or higher.


The experience level is the most important factor in determining the salary. Naturally, the more years of experience the higher the wage.
Generally speaking, employees in Customer Service and Call Center in Prince Edward Island having experience from two to five years earn on average 32% more than freshers and juniors across all industries and disciplines.
Professionals with experience of more than five years tend to earn on average 36% more than those with five years or less of work experience.
As you hit the ten years mark, the salary increases by 21% and an additional 14% for those who have crossed the 15 years mark.
Those figures are presented as guidelines only. The numbers become more significant if you consider one job title at a time.

It is well known that higher education equals a bigger salary, but how much more money can a degree add to your income?
We compared the salaries of professionals at the same level but with different college degree levels across many jobs in Customer Service and Call Center in Prince Edward Island, below are our findings.
Workers with a certificate or diploma earn on average 17% more than their peers who only reached the high school level.
Employees who earned a Bachelor's Degree earn 24% more than those who only managed to attain a certificate or diploma.
Professionals who attained a Master's Degree are awarded salaries that are 29% more than those with a Bachelor's Degree.
Finally, PhD holders earn 23% more than Master's Degree holders on average while doing the same job.
A Master's degree program or any post-graduate program in Canada costs anywhere from 50,000 CAD to 150,000 CAD and lasts approximately two years. That is quite an investment.
Employees can't expect any salary increases during the study period, assuming they already have a job. In most cases, a salary review is conducted once education is completed and the degree has been attained.
Many people pursue higher education as a tactic to switch to a higher-paying job. The numbers seem to support this tactic. The average increase in compensation while changing jobs is approximately 10% more than the customary salary increment.
The decision really depends on the situation and experience among many other factors. Putting all variables aside, if a person can afford the costs of higher education then the return on investment is definitely worth it. Degree costs can be recovered roughly in a year or so.

Though gender should not have an effect on pay, in reality, it does. So who gets paid more: men or women? In the field of Customer Service and Call Center in Canada, the average difference between the salary of male and female employees is 5%.
| Male | 88,300 CAD | |
| Female | -5% | 84,200 CAD |
Professionals working in Customer Service and Call Center in Canada are likely to observe a salary increase of approximately 9% every 14 months. The national average annual increment for all professions combined is 9% granted to employees every 15 months.

The term Annual Salary Increase usually refers to the increase in 12 calendar month period, but because it is rare that people get their salaries reviewed exactly on the one-year mark, it is more meaningful to know the frequency and the rate at the time of the increase.
The annual salary Increase in a calendar year (12 months) can be easily calculated as follows: Annual Salary Increase = Increase Rate x 12 / Increase Frequency

Not all compensation increases are reflected directly in the salary. Some companies offer upgraded packages to their staff instead of cash money. The figures displayed here account only for direct increments to the base salary.

48% of surveyed staff in Customer Service and Call Center reported that they haven't received any bonuses or incentives in the previous year while 52% said that they received at least one form of monetary bonus.
Those who got bonuses reported rates ranging from 3% to 5% of their annual salary.
| Received Bonus | 52% | |
| No Bonus | 48% |
The most standard form of bonus, where the employee is awarded based on their exceptional performance.
Company Performance BonusesOccasionally, some companies like to celebrate excess earnings and profits with their staff collectively in the form of bonuses that are granted to everyone. The amount of the bonus will probably be different from person to person depending on their role within the organization.
Goal-Based BonusesGranted upon achieving an important goal or milestone.
Holiday / End of Year BonusesThese types of bonuses are given without a reason and usually resemble an appreciation token.
People tend to confuse bonuses with commissions. A commission is a prefixed rate at which someone gets paid for items sold or deals completed while a bonus is in most cases arbitrary and unplanned.
The main two types of jobs | |
| Revenue Generators | Supporting Cast |
Employees that are directly involved in generating revenue or profit for the organization. Their field of expertise usually matches the type of business. | Employees that support and facilitate the work of revenue generators. Their expertise is usually different from that of the core business operations. |
Example: | Example: |
Revenue generators usually get more and higher bonuses, higher salaries, and more frequent salary increments. The reason is quite simple: it is easier to quantify your value to the company in monetary terms when you participate in revenue generation.
Top management personnel and senior employees naturally exhibit higher bonus rates and frequencies than juniors. This is very predictable due to the inherent responsibilities of being higher in the hierarchy. People in top positions can easily get double or triple bonus rates than employees down the pyramid.
The hourly wage is the salary paid in one worked hour. Usually, jobs are classified into two categories: salaried jobs and hourly jobs. Salaried jobs pay a fixed amount regardless of the hours worked. Hourly jobs pay per worked hour. To convert salary into hourly wage the above formula is used (assuming 5 working days in a week and 8 working hours per day which is the standard for most jobs). The hourly wage calculation may differ slightly depending on the worked hours per week and the annual vacation allowance. The figures mentioned above are good approximations and are considered to be the standard. One major difference between salaried employees and hourly paid employees is overtime eligibility. Salaried employees are usually exempt from overtime as opposed to hourly paid staff.
The minimum pay rate per hour for people working in Customer Service and Call Center in Prince Edward Island is 13 CAD. This is the minimum as per the gathered data in the salary survey not the minimum hourly rate mandated by law.
Where can you get paid more, working in a private company or the government? The difference between the public or government sector salaries and the private sector salaries in Canada is 4% on average across all career fields.
| Private Sector | 117,000 CAD | |
| Public Sector | +4% | 122,000 CAD |
A good and competitive compensation would range anywhere between 69,200 CAD and 84,500 CAD. This is a very rough estimate. Experience and education play a very huge part in the final earnings.
All salary and compensation figures displayed here are gross salary figures, that is the salary before tax deductions. Because taxes may differ across sectors and locations, it is difficult to accurately calculate the net salary after tax for every career.
The base salary for jobs in Customer Service and Call Center in Prince Edward Island ranges from 27,800 CAD to 53,300 CAD. The base salary depends on many factors including experience and education. It is not easy to provide a figure with very little information, so take this range with a grain of salt.
Both are indicators. If your salary is higher than both the average and the median then you are doing very well. If your salary is lower than both, then many people earn more than you and there is plenty of room for improvement. If your wage is between the average and the median, then things can be a bit complicated. We wrote a guide to explain all about the different scenarios.
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