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Customer Service and Call Center Average Salaries in Singapore 2026

How much money does a person working in Customer Service and Call Center make in Singapore?


Average Monthly Salary
6,110 SGD
( 73,300 SGD yearly)

LOW
2,260
SGD
AVERAGE
6,110
SGD
HIGH
12,600
SGD
All salary figures displayed here are per month except when noted otherwise.
All salary and compensation figures displayed here are gross salary figures, that is the salary before tax deductions. Because taxes may differ across sectors and locations, it is difficult to accurately calculate the net salary after tax for every career.

A person working in Customer Service and Call Center in Singapore typically earns around 6,110 SGD. Salaries range from 2,260 SGD (lowest average) to 12,600 SGD (highest average, actual maximum salary is higher).


Salary Variance

The provided figure represents the median compensation that encompasses housing, transportation, and other perks. The salaries within the Customer Service and Call Center domain in Singapore exhibit significant discrepancies across various professions. In case you seek information about the remuneration of a specific position, please refer to the salaries listed below for respective job titles.

Salaries for specific jobs

Job TitleAverage Salary
Customer Service and Call Center
Account Representative3,500 SGD
Account Service Representative3,700 SGD
Business Support Specialist5,260 SGD
Call Center Advisor3,820 SGD
Call Center Duty Manager5,190 SGD
Call Center Manager9,520 SGD
Call Center Manager9,720 SGD
Call Center Quality Analyst6,050 SGD
Call Center Representative3,010 SGD
Call Center Representative2,950 SGD
Call Center Scheduler3,480 SGD
Call Center Scheduling Manager5,020 SGD
Call Center Supervisor4,100 SGD
Call Center Team Leader5,120 SGD
Call Center Technology Specialist6,260 SGD
Chatbot Copywriter5,100 SGD
Chatbot Deployment Specialist5,530 SGD
Chatbot Marketing Specialist6,760 SGD
Chief Customer Experience and Success Officer12,100 SGD
Client Engagement Specialest5,500 SGD
Client Executive4,080 SGD
Client Liaison Officer2,900 SGD
Client Relations Manager11,200 SGD
Client Relationship Executive9,400 SGD
Client Relationship Manager10,400 SGD
Client Service Analyst6,010 SGD
Client Service Representative2,940 SGD
Client Strategy Specialist6,100 SGD
Contracts Specialist4,980 SGD
Customer Care Officer2,890 SGD
Customer Care Representative2,930 SGD
Customer Center Supervisor3,760 SGD
Customer Experience Analyst3,780 SGD
Customer Experience Manager10,600 SGD
Customer Experience Specialist6,690 SGD
Customer Feedback and Insights Analyst7,360 SGD
Customer Fulfillment Specialist6,070 SGD
Customer Insights Analyst6,340 SGD
Customer Journey Analyst8,480 SGD
Customer Problem Manager6,310 SGD
Customer Relations Manager10,300 SGD
Customer Relations Specialist6,260 SGD
Customer Relationship Management Implementation Consultant10,300 SGD
Customer Retention Specialist9,350 SGD
Customer Sales Representative3,140 SGD
Customer Sales Support3,260 SGD
Customer Service Administration3,870 SGD
Customer Service Advisor6,840 SGD
Customer Service Agent3,110 SGD
Customer Service Associate2,940 SGD
Customer Service Coordinator3,710 SGD
Customer Service Country Manager12,300 SGD
Customer Service Executive7,000 SGD
Customer Service Manager10,400 SGD
Customer Service Manager10,900 SGD
Customer Service Officer3,070 SGD
Customer Service Operations Manager11,600 SGD
Customer Service Quality Assurance Analyst10,200 SGD
Customer Service Representative2,890 SGD
Customer Service Sales Support2,950 SGD
Customer Service Specialist3,060 SGD
Customer Service Supervisor4,640 SGD
Customer Service Team Leader6,450 SGD
Customer Service Trainer5,270 SGD
Customer Service Working Supervisor5,240 SGD
Customer Solutions Representative6,800 SGD
Customer Success Manager9,830 SGD
Customer Success Specialist6,350 SGD
Customer Support Agent3,020 SGD
Dispute Resolution Specialist5,460 SGD
Field Service Representative3,310 SGD
Guest Relations Officer2,360 SGD
Guest Service Agent2,500 SGD
Inbound Call Center Representative2,880 SGD
Inbound Sales Representative3,040 SGD
Internet Banking Supervisor9,480 SGD
Lead Administrator6,360 SGD
Live Chat Agent3,610 SGD
Logistics Coordinator3,260 SGD
Onboarding Specialist6,190 SGD
Operations Support Manager9,320 SGD
Real Time Analyst6,020 SGD
Regional Account Manager9,790 SGD
Remote Customer Service Representative4,100 SGD
Remote Customer Support Agent4,080 SGD
Service Administrator4,860 SGD
Service Delivery Manager10,200 SGD
Service Writer2,420 SGD
Social Media Customer Support Specialist5,780 SGD
Sourcing Assistant2,210 SGD
Telephone Operator2,370 SGD
User Experience Researcher7,060 SGD
Vendor Administration Specialist3,820 SGD
Voice Of The Customer Analyst6,030 SGD
Workforce Manager6,490 SGD

Customer Service and Call Center Jobs Pay Scale and Salaries in Singapore

Median Salary, maximum and minimum salary, minimum wage, starting salary, and the salary range

All salary figures displayed here are per month except when noted otherwise.
  • Salary Range, Minimum Wage, and Starting Salary

    Salaries in Customer Service and Call Center in Singapore range from 2,260 SGD (starting average salary) to 12,600 SGD (maximum average salary, actual maximum is higher). To clarify, the number presented is not the legally mandated minimum wage. Rather, it represents the lowest figure reported in a salary survey that involved thousands of participants and professionals from across the entire country.

  • Median Salary

    The median income in the field of Customer Service and Call Center is 5,640 SGD, implying that half of the workforce in Singapore earns less than this figure, and the other half earns more. It represents the central value of salaries. As a rule of thumb, you would prefer to be part of the group earning above the median wage, situated on the right-hand side of the salary distribution chart.

  • Percentiles and Salary Scale

    Two values that are highly correlated with the median are the 25th and 75th percentiles. By examining the salary distribution diagram, it is possible to determine that 25% of individuals employed in Customer Service and Call Center in Singapore earn less than 4,350 SGD, while 75% of them earn more. Additionally, the diagram reveals that 75% of individuals earn less than 6,890 SGD, while 25% earn more than that.

  • Pay Scale Structure

    Data was regrouped into brackets to provide a better understanding of what salaries can be expected. This approach was deemed more accurate than relying solely on the average salary, as it offers greater insights into the distribution of salaries in the field of Customer Service and Call Center in Singapore. The analysis revealed that roughly 65% of all reported salaries fell within the range of 3,150 SGD to 5,460 SGD. Approximately 20% of salaries were below the 3,150 SGD mark, while 10% ranged from 5,460 SGD to 6,510 SGD. Only 5% of individuals earned a gross salary of 6,510 SGD or higher.